Performance Review
Banking secy urges PSU insurers to work on profitable business, innovative products
This story was originally published at 21:50 IST on 13 January 2026
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NEW DELHI – In a meeting to review the financial and business performance of public sector insurance companies, Department of Financial Services Secretary M. Nagaraju on Tuesday urged them to focus on increasing profitable business and devise strategies to reduce loss ratios. The companies were asked to maintain market share and consistently strengthen their retail portfolios, a government release said.
Nagaraju highlighted the need for developing new and innovative customised products to meet the requirements of the younger generation and to provide coverage for emerging risks. "Emphasis was also laid on adopting technology and moving towards full digitalisation, with the objective of achieving 100% onboarding of retail products through digital channels," the release said.
During the meeting, the financial performance of Life Insurance Corp. of India, General Insurance Corp. of India, National Insurance Co. Ltd., United India Insurance Co. Ltd., Oriental Insurance Co. Ltd., New India Assurance Co. Ltd. and Agriculture Insurance Company of India Ltd. for 2024–25 (Apr-Mar) and the first half of FY26 was reviewed. The meeting was attended by top officials of these companies.
Nagaraju also stressed that high priority be given to the timely resolution of public grievances and to ensuring seamless and prompt claims processing to provide efficient services to customers. End
Reported by Sagar Sen
Edited by Akul Nishant Akhoury
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