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Informist, Thursday, Nov. 12, 2026

 

By Pratyush Kumar

 

NEW DELHI – The Dubai Civil Aviation Authority Thursday summoned SpiceJet Ltd.'s station manager at the Dubai International Airport over the airline's failure to announce flight cancellations after Dubai Airports suspended its check-in services over unpaid dues of 14 million dirhams (about INR 358 million), according to an internal electronic mail accessed by Informist.

 

In the email dated Nov. 12, the airline's station manager told the flight operations team that the authority had instructed the airline to make alternative travel arrangements for stranded passengers, including hotel accommodation and transportation.

 

Dubai Airports had earlier informed SpiceJet Monday that its overdue amount had reached 14 million dirhams, with no payment received since Oct. 13. The airport operator said check-in services would be suspended from Nov. 12 unless the full amount was settled.

 

Dubai Airports said its airport service provider, dnata, would provide check-in services only for two delayed flights, SG-5115 to Ahmedabad and SG-5106 to Delhi, as they had been scheduled to depart before the check-in suspension came into effect. Services for other SpiceJet flights would remain suspended until the payment was received.

 

Following the suspension, SpiceJet's Dubai station manager asked the airline's flight operations team to cancel all flights originating from Dubai, except for the two flights cleared for check-in services. "As mentioned in my earlier mail announce cancellation for all flight ex DXB (originating from Dubai International Airport)...until the issue is fully resolved," the manager wrote in reply to a chain of emails. The airline subsequently circulated cancellation instructions for four flights to Amritsar, Jaipur, Mumbai, and Delhi on Nov. 12 through an internal email citing the reason as "non-payment to dnata". The flights were rescheduled to operate as ferry services under the same flight numbers, according to an internal communication.

 

SpiceJet has not released its quarterly financial results since disclosing its December quarter earnings in February. Its shares ended Thursday at INR 8.26 apiece on BSE, hitting the 5% upper circuit.  End

 

Edited by Rajeev Pai

 

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