Analyst Concall
Mphasis sees margin recovery in FY27 as investments pay off
This story was originally published at 11:15 IST on 24 July 2026
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--Mphasis: AI landscape has matured decisively
--CONTEXT: Comments by Mphasis management in post-earnings analyst concall
--Mphasis: Clients increasingly understanding capabilities of agentic AI
--Mphasis: FY26 investments now converting, enter Q2 with strongest pipeline
--Mphasis: Underlying health of business remains intact
--Mphasis: See improvement in trends tied to days sales outstanding in FY27
--Mphasis: Dealing with same set of macroeconomic challenges, AI-linked fears
--Mphasis: Don't see discretionary spend returning to earlier levels
--Mphasis: See scope to improve gross margins as platform adoption increases
--Mphasis: Expect Q1 investments to play out in subsequent quarters
--Mphasis: TAP acquisition, steep utilisation drop impacted margins in Q1
--Mphasis: Expect margins to normalise over year as investments pay off
--Mphasis: Expect hedge losses to decline ahead, to help margins eventually
By Shruti Nair and Shakshi Jain
MUMBAI/DELHI – Mphasis Ltd. expects its margins to recover over the remainder of financial year 2026-27 (Apr-Jun) as earlier investments start paying off, the company's management said in a post-earnings call with analysts. The mid-cap technology major declared its June quarter earnings late Thursday. For Apr-Jun, the company reported a 4% sequential fall in its consolidated net profit at INR 4.9 billion. The bottom line was dragged down by lower operating margins. The company recorded a 60 basis point sequential fall in its operating margin at 14.8% for the June quarter due to a ramp-up of new deals such as the acquisition of Theory and Practice Business Intelligence Inc. For FY27, the company retained its margin guidance at 14.75–15.75%
The company's hedge losses are expected to trend downward going forward, the management said, adding that while the closing figure was on the higher end, the cumulative hedge losses from all designated cash flows was already down from March to June by INR 500 million. The anticipated fall in hedge losses would aid margins, according to the management. "Directionally, you would see an improvement in hedge loss subject to rupee being where it is...but it will take a couple of quarters for it to substantially start reflecting from an operating margin standpoint," a senior company official said.
The company also expects gross margins to improve as platform adoption increases. For the June quarter, the company's gross margin fell 140 bps to 26.9%. Mphasis' management sees conversion of investments made in FY26 and highlighted that the company was heading into the September quarter with the strongest pipeline. The impact of investments made in the June quarter is also expected to play out in subsequent quarters.
The management also said that the company's discretionary spending is unlikely to return to levels seen three-five years ago and that the underlying health of the business was intact. Trends relating to days sales outstanding are seen progressively improving through the remainder of the year, the management said.
The broader artificial intelligence landscape has matured decisively, the company's management said. Clients are taking into account benefits of the company's AI-native, enterprise-agent platform TRIA. "Clients are recognising that TRIA addresses a problem they have been unable to solve with anything else on the market. Agentic AI, as shipped by every major platform vendor, is not the answer. Clients are now increasingly understanding that agentic AI is a capability. Enterprise agency is an outcome," a senior official emphasised.
However, the management also flagged risks stemming from fears related to AI-led disruption and broader challenges arising from geopolitical and interest rate uncertainties going forward. At 1106 IST, shares of Mphasis were at INR 2,197, down nearly 2% from Thursday on the National Stock Exchange. End
Edited by Avishek Dutta
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