Disrupted Operations
InterGlobe Aviation says IndiGo optimised operations, reduced flight cancellations
This story was originally published at 22:02 IST on 8 December 2025
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--InterGlobe Aviation: IndiGo set to operate over 1,800 flights Mon
--InterGlobe Aviation: Optimised ops, managed to cut number of cancellations
--InterGlobe Aviation: Flights operated Mon over 1,800 vs around 1,650 Sun
--InterGlobe Aviation: Refunded INR 8.27 bln to customers, rest under process
MUMBAI – InterGlobe Aviation Ltd. said it has operated 1,800 flights Monday, which is up 9% from around 1,650 flights operated a day ago. However, this is still lower than the average of 2,200 flights the low-budget carrier usually operates. The airline player reconnected its entire network, recording considerable and consistent improvement, it said in an exchange filing.
The aviation company, which has seen major operational disruption for over a week, said it has refunded INR 8.27 billion to its customers and the rest is under process for cancellations up to Dec. 15. The company also said it has delivered over 4,500 bags to respective customers and is on track to deliver the rest in the next 36 hours.
"We have optimised our operations and managed to reduce the number of cancellations which are being notified to customers in advance, and our on-time performance has also improved to 91?ross the network (from 75?ay ago)," it said. All operations are fully compliant with the relevant flight duty time limitations norms and safety regulations, as have been throughout the past two decades, it added.
Last week, chaos unwound for the IndiGo operator, which has around 65% market share, after the company failed to implement the government's flight duty time limitations norms, which led to a shortage of pilots and hence, cancellation of flights. As a result, several passengers were stranded in airports across the country, following which the government intervened by providing temporary relief to norms and by scheduling special trains for such passengers.
The Street was not happy with the company's lapses in operations, which was reflected in its share price. The stock declined for the seventh session in a row, falling almost 17% during this period. On Monday, it closed 8% lower at INR 4,923.50 on the National Stock Exchange, losing almost INR 173 billion in market capitalisation. End
Reported by Anjana Therese Antony
Edited by Deepshikha Bhardwaj
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