Ola Electric launches feature to schedule service appointment on app
This story was originally published at 13:47 IST on 1 December 2025
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MUMBAI – Ola Electric Mobility Ltd. Monday announced the nationwide rollout of its in-app service appointment feature under its hyperservice initiative. This enables customers across India to seamlessly schedule a service for their vehicles with just a few taps. Designed to offer greater ease and accessibility, the in-app booking system allows users to choose preferred service slots, track service status, and manage all service-related needs directly within the Ola Electric app. By bringing the entire service journey onto a unified platform, customers can eliminate the hassles of traditional service booking methods, the company said in an exchange filing.
As a direct-to-consumer brand, Ola Electric's direct engagement with its customers ensures heightened transparency at every touchpoint. With no intermediaries involved, customers can be confident that they are interacting directly with the brand, reinforcing trust and reliability throughout the vehicle ownership experience. The feature also assures customers of genuine, high-quality parts and standardised service processes, the company said.
Ola Electric posted a net loss of INR 4.18 billion for the September quarter on revenue of INR 6.90 billion. At 1326 IST, shares of the company traded 0.6% lower at INR 40.98 on the National Stock Exchange. End
IST, or Indian Standard Time, is five-and-a-half hours ahead of GMT
Reported by Pooja Sawant
Edited by Akul Nishant Akhoury
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