Analyst Concall
Jubilant Food says no plan to roll back delivery fee waiver
This story was originally published at 22:10 IST on 13 November 2025
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By Rajesh Gajra and Arya S. Biju
NEW DELHI/MUMBAI – Jubilant FoodWorks Ltd. has no plan to roll back the recently-introduced waiver of delivery fees in its India operations, but it may tinker with packaging charges, the company's management said Thursday in a post-earnings conference call with investors and analysts. There is enough and more demand for pizzas in its Domino's India operations, the management said in response to a question on how demand was panning out for the company after the goods and services tax rates were cut by the government in September.
The management said that though it is not thinking of rolling back the delivery fee waiver, the company "will continue to tinker with packaging charges of experiments and see where there is a sweet spot. That is one piece that the team is experimenting very heavily to find opportunities."
In the September quarter, packaging charges were "more or less static". Though the company tinkered with the charges in a few places, there was "nothing structural that I want to report here", a top official said. Domino's India's delivery channel revenue rose 22% on year in the reporting quarter, led by 24% order growth, the company said in its earnings presentation for investors.
The restaurant and food delivery company said it took "some price increases last quarter (Jul-Sept) and we will continue to look for those opportunities". The company increased prices of Cheese Volcano Pizza in Domino's India, the management said. The company also increased packaging charges "in a few cases" and increased pricing in "some other products", it said.
The management said its target for Domino's India like-for-like revenue growth is 5-7% from unchanged prices and 1-2% from price actions. In the September quarter, the company had a 9.1% on-year like-for-like revenue growth in Domino's India. The calibrated price increase is a key driver for margin expansion, according to the management.
The management pointed out that revenues "have grown lesser" in information technology services zones in Bengaluru, Hyderabad, and Gurugram owing to weak sentiments. The INR 99 value meal that Domino's India offers during lunch hours from 1100 IST to 1500 IST "is giving us the joy", a top official said.
The company has expanded the meal offer to delivery-based at INR 150 during lunch hours. "There are several initiatives which are in the works to increase on-premise sales and very soon we will be launching our offerings" for that purpose, the official said. Some of these offers will focus on the lunch hours, he added.
The recently-launched sourdough pizza offering by Domino's India is gaining traction among customers, according to the management. "In fact, we are surprised by the uptake in tier-2, tier-3 cities of a product like this. We thought it's more metro...," a top official said.
On the business from takeaways, the management said it declined 19% on year in the September quarter. "We know the takeaway business will continue to decline for the very simple reason we are giving 20-minute and free deliveries. So the incentive for the customer to come to the store and do a takeaway is less," it said.
On its Popeyes business in India, the management said that while the underlying profitability is improving, the company's focus is on expanding the store count to 100. The Popeyes store count was 68 at the end of September quarter.
On its COFFY business in Turkey, the management said it "continues to demonstrate strong performance. It is also quite accretive to the group on a year-on-year basis. We are seeing improving sales on the back of a strong franchise network and portfolio innovations."
Earlier in the day, Jubilant FoodWorks reported a net profit of INR 639.47 million for the September quarter. The metric was up 23% on year but fell over 4% sequentially. The company's revenue for the reporting quarter rose nearly 16% on year but fell marginally on quarter to INR 16.99 billion.
The company announced its September quarter earnings after market hours Thursday. Ahead of the earnings, shares of the company closed over 2% lower at INR 573.50 on the National Stock Exchange. End
Edited by Rajeev Pai
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