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EquityWireBanking Focus: Indian banks focused on improving customer service, cyber security - SBI Setty
Banking Focus

Indian banks focused on improving customer service, cyber security - SBI Setty

This story was originally published at 13:46 IST on 25 August 2025
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Informist, Monday, Aug. 25, 2025

 

Please click here to read all liners published on this story
--SBI Setty: India emerging as global leader, influential in geopolitics 
--CONTEXT: SBI Chairman Setty's comments at FIBAC 2025 event in Mumbai 
--SBI Setty: Banks in position to play key role in econ growth 
--SBI Setty: Corporate funding shown shift to capital mkts, pvt funding 
--SBI Setty:Bks with high profitability, low NPA better placed to help growth
--SBI Setty: Banks focusing on customer service, cyber threat, MSME lending  
--SBI Setty: Focus on fincl inclusion, dealing with cyber threats 

 

MUMBAI – The Indian banking sector is focused on enhancing customer service, strengthening cyber security, and deepening financial inclusion, Challa Sreenivasulu Setty, chairman of the State Bank of India, said at FIBAC 2025 organised by the Federation of Indian Chambers of Commerce and Industry and Indian Banks' Association here on Monday. Setty also said banks are well-positioned to play a key role in India's economic growth.

 

On the corporate funding landscape, Setty said that companies are increasingly turning towards capital markets and private funding avenues. The SBI chairman also highlighted that banks are increasingly focused on lending to medium, small and micro enterprises. The state-owned lender's small and micro enterprises lending was up over 19% on year at INR 5.28 trillion in the June quarter.

 

Further, he said banks with high profitability and low levels of non-performing assets are better placed to contribute to economic growth. Setty added that India is emerging as a global leader with growing influence in geopolitics. 

 

The bank reported a net profit of INR 191.60 billion for the June quarter, up 12.5% on year and 2.8% sequentially. SBI's corporate advances grew just 5.7% on year to INR 12.03 trillion as of Jun. 30 against the overall loan growth of 11.6%. At 1305 IST, shares of the largest lender were up 0.3% at INR 819 on the National Stock Exchange.  End

 

IST, or Indian Standard Time, is five-and-a-half hours ahead of GMT

 

Reported by Vaishali Tyagi and Aaryan Khanna

Edited by Tanima Banerjee

 

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